Retail Inventory Specialist

Position Description

The Retail Inventory Specialist will focus on back of house store operations, including but not limited to: vault organization, shrink control, inventory balancing between medical and adult use licenses (in Metrc and Point-of-sale), product receiving, transferring, and all preparation of inventory. Participate in Inventory counts and reconciliation. Maintain ECOM pre-order/web orders, etc. The Retail Inventory Specialist reports to the Retail Operations Supervisor to drive successful menu balancing, order fulfillment, inventory controls, and back of house efficiencies. A successful Inventory Specialist is a trustworthy professional with outstanding record-keeping and analytical abilities. The chosen candidate will demonstrate excellent organizational and problem-solving skills, as well as the ability to interpret and analyze large amounts of data.

Responsibilities

• Work closely with retail operations supervisor to plan and execute inventory counts in the dispensary
• Ensure menu balancing in dual license environment (adequate stock in Medical & AU storefronts)
• Ability to research and correct failed sales within Metrc as well as any other systematic discrepancies
• Examine the levels of products, systems vs. physical to determine shortages, to find and report root causes for process improvement
• Prepare formal Systems vs. Physical Count Reports on inventory and provide to Management monthly
• Monitor inventory receiving process for accuracy, completion, proper documentation, and timeliness
• Work closely with Finance, Procurement, and Purchasing Coordinators to maintain alignment of company's ERP, with state-mandated inventory tracking program and execute inventory adjustments in the inventory management systems
• Participate (hands-on) in EOM (End-of-month) inventory and cycle counts to set work standards, reconcile, validate, and execute on count results
• Actively search for process improvements to increase through put for EOM Inventory, cycle counts, menu balancing POS/Metrc and BOH inventory standards
• Ensure that inventory control processes follow state CRC regulations

Qualifications and Education Requirements

• Experience with audits and month-ending reporting processes
• Strong inventory track record
• Strong understanding in Metrc and sweed platforms
• Excellent working knowledge of Excel, inventory management software and tools, and use of other software systems used for analytics
• Strong organizational skills
• Professional written and verbal communication with multiple levels and departments
• Knowledge of office management systems and procedures
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
• Detail-oriented with an eye on process optimization
• Ability to work in a fast-paced environment, to manage high-stress situations, and to be flexible and adaptable when a situation requires it
• Accurate, self-starter, troubleshooter, with an emphasis on work product ownership, with the ability to prioritize and complete tasks with competing deadlines
• Analytical and detail oriented. Preferably a proven record of working effectively with patients and a strong understanding of "real-store-time" efficiencies
• Must be flexible safeguarding operating dispensary hours, which includes evenings, weekends, and holidays. Reserved Holiday Periods time off such as 4/20, Green Wednesday, Black Friday, Christmas Eve, etc.
• Associate's or Bachelor's degree is desirable
• Supervisory experience preferred
• 1+ years industry experience preferred

Benefits

• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents
• Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness
• Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details)
• Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more
• Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family
• 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting
• Pet Insurance – Affordable coverage options to keep your pets healthy
• Employee Discounts – Exclusive savings at any of TerrAscend's 39+ dispensary locations
• Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards
• Disability & Life Insurance – Company-paid protection for life's unexpected moments

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus