Retail Inventory Coordinator (Part-Time)

Why Cheekwood?

Working at Cheekwood Estate & Gardens offers you the opportunity to work for one of the most beautiful places in Nashville. Formerly the home of Mabel and Leslie Cheek, Cheekwood now serves the public as a botanical garden, arboretum, and museum with period rooms and art galleries. At Cheekwood, you will have the opportunity to explore a wide range of roles tailored to your skills and interests.

What does the Cheekwood Retail Team do?

The Cheekwood Retail Team oversees the operations of two gift shops on the property. The Garden Gift Shop sells gardening tools, décor, and children's items. The Mansion Gift Shop is located inside the Historic Mansion & Museum, selling jewelry, art, and gift items. The shops are open 9am-5 pm. During Holiday Lights (mid-November-first week in January), we open our Holiday Shop which is a high-volume shop selling holiday merchandise. In addition to the shops being open from 9am-5 pm, they are open from 5pm-10pm during Holiday Lights.

Responsibilities

• Receive shipments in a timely manner and ensure accuracy of pack slips and invoices.
• Create product descriptions, categorize, and price items.
• Price items competitively, ensuring proper markups and profits while accounting for planned discounts.
• Maintain below 45% COGS in all areas.
• Track upcoming orders and maintain detailed logs of order status for the entire year.
• Communicate with Retail Manager and Buyer as needed regarding pricing, item setup, stock levels, merchandise needs, order discrepancies or backorders.
• Maintain a clean and organized stockroom.
• Greet visitors as a Cheekwood representative, offering excellent customer service with a genuine friendly attitude while providing information and assistance to customers.
• Operate Point of Sale system - complete sales, returns and various other transactions while providing floor coverage.
• Cover lunch breaks regularly.

Requirements

• Customer Service experience required.
• Retail experience preferred.
• Experience with SharePoint, Microsoft Office and Outlook.
• Pleasant service-oriented demeanor and strong customer service skills.
• Ability to remain productive and motivated while working alone.
• Flexible schedule - must have the availability to work 16-28 hours each week and ability to work nights & weekends.
• Willing to walk/stand for long periods.

Benefits

• Membership & Discounts: As an employee, you receive a Cheekwood membership, which entitles you to unlimited admission during regular Garden hours and a limited number of free tickets to special events. Members also receive discounts on classes, ticketed events, and purchases at the Gift Shop.
• Reciprocal Admission: As an employee of Cheekwood you have free general admission access to many local cultural, historical, and art institutions as part of the employee admission program.