Retail Inventory and POS Systems Specialist

Roles and Responsibilities

• Perform and oversee weekly inventory counts and reconciliation processes.
• Maintain accurate inventory records across retail, kitchen, ecommerce, and DTC operations.
• Update inventory sheets, operational tracking tools, and supporting documentation.
• Investigate discrepancies and assist with corrective action planning.
• Support initiatives focused on inventory accuracy, shrink reduction, and process improvement.
• Create, maintain, and audit items within inventory systems.
• Add new items to Yellow Dog Inventory, ensuring proper item setup, accurate costing, correct department/category assignment, proper parent/child item creation, recipe integrity where applicable, barcode and system accuracy, and proper inventory and reporting configuration.
• Ensure all items are properly mapped between Yellow Dog Inventory and POS systems, including accurate Cost of Goods Sold (COGS) category alignment.
• Maintain and audit item mappings from Yellow Dog to the POS system to ensure products are assigned to the correct cost categories, departments, revenue centers, and reporting structures.
• Investigate and correct item mapping discrepancies that could impact inventory valuation, COGS reporting, margins, financial reporting, and operational analytics.
• Audit existing items, recipes, and system configurations for setup accuracy and consistency.
• Ensure inventory systems support operational, reporting, pricing, and margin objectives.
• Support product setup, maintenance, and integrity within retail and restaurant POS systems.
• Aid in creating, updating, and maintaining POS menu items, buttons, pricing, categories, and product configurations.
• Support item synchronization and alignment between POS systems, inventory systems, and digital ordering platforms.
• Aid in troubleshooting item setup, pricing discrepancies, and system-related inventory issues.
• Ensure system changes are accurate, timely, and properly documented.
• Process vendor invoices accurately and timely.
• Verify invoice pricing and investigate cost discrepancies.
• Monitor cost movement and pricing trends.
• Generate price change recommendations based on cost fluctuations, approved margins, and business strategy.
• Implement approved price changes across applicable systems.
• Maintain pricing consistency across retail, POS, ecommerce, Instacart, and digital channels.
• Utilize reporting tools within Yellow Dog Inventory and supporting systems to verify approved margins, identify pricing opportunities, analyze profitability performance, and support operational decision-making.
• Prepare inventory, margin, pricing, and cost analysis reports.
• Maintain accurate online product availability and menu content.
• Manage Instacart inventory and product listings, including adding, updating, and removing items.
• Update digital menus and online ordering platforms.
• Ensure online systems accurately reflect available inventory, pricing, and offerings.
• Support inventory administration for Palmer’s Direct-to-Consumer and shipping programs.
• Maintain inventory accuracy for DTC products, bundles, specialty items, and shipped products.
• Coordinate item setup, inventory tracking, and maintenance for ecommerce and shipping operations.
• Ensure DTC offerings are properly configured within inventory and POS systems.
• Monitor inventory availability to minimize stockouts, overselling, and fulfillment issues.
• Partner with retail, kitchen, purchasing, marketing, and leadership teams to maintain system and inventory integrity.
• Support product launches, assortment changes, and operational initiatives.
• Aid in SOP development, documentation, and continuous improvement projects.

Qualifications

• High School diploma, GED, or equivalent.
• Associates Degree preferred.
• Minimum 3 years of experience using a retail or restaurant inventory system.
• Minimum 3 years of experience working with retail or restaurant POS systems.
• Experience with inventory counting, invoicing, pricing administration, or system maintenance.
• Strong analytical, organizational, and problem-solving skills.
• Strong proficiency with Excel, spreadsheets, reporting tools, and business systems.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience with Yellow Dog Inventory System strongly preferred.
• Experience with Micros Simphony POS preferred.
• Food retail, grocery, restaurant, hospitality, or prepared foods experience.
• Ecommerce, online menu, Instacart, or digital inventory management experience.
• Knowledge of food costing, retail pricing, and margin management.

Benefits

• Medical, Dental and Vision Insurance
• Paid Benefit Time (PTO, Holiday and Sick)
• 401k Retirement Plan with Employer Matching
• Eligibility for Annual Profit-Sharing Bonus
• 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood)
• Associate Discounts on Warehouse Food Products
• Employee Appreciation Events