Retail General Manager
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. We support a growing portfolio of brands with expertise in supply chain, retail operations, logistics, technology, construction, maintenance, human resources, finance, sales, and marketing.
About the role
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales, profit objectives, and customer satisfaction.
Responsibilities
- Ensure customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
- Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
- Drive sales
- Manage team members
- Track inventory
- Provide customer service
- Perform P&L analysis
Requirements
- Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
- Previous management proficiency in high-volume retail with P&L accountability
- Ability to create and maintain a customer-focused culture
- Work a flexible schedule of nights, days, weekends, and holidays
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills.
Pay
Starting between: $54,300.00 - $80,750.00 / year
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay