Retail General Manager

About the role

The General Manager at Minnesota Cannabis Services leads high-performing teams in retail operations, ensuring excellence in customer experiences and operational efficiency. This role requires strong leadership, coaching, and strategic thinking.

Responsibilities

• Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion a culture of accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs, preparing them for future leadership roles.
• Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence in every facet of operations.

Qualifications

• 5+ years of experience in multi-functional retail management with direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem-solving skills.
• Comfortable working with scheduling, inventory systems, and financial reporting.
• A high level of integrity, personal motivation, adaptability, and sense of urgency.
• Commitment to maintaining confidentiality and managing sensitive information.
• Previous retail, sales and/or customer service experience is strongly preferred.
• Ability to work flexible hours including evenings, weekends, and holidays.
• This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance).
• Must commit to coming to work sober. Successfully pass a pre-employment criminal background check.
• Minimum 21 years of age.

Benefits and Compensation

• Pay range between $65,000-$75,000.
• Bonus incentives programs.
• Employee discount includes 50% off smokable cannabis products.
• Health, Dental and Vision insurance.
• Employee Assistance Program (EAP).
• Employee Discount Program offering exclusive discounts from top national retailers.
• Paid Sick Leave (PSL) and Personal Time Off (PTO).
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.