Retail Full-Time Sales Lead, Savage X Fenty (St. Louis Galleria - St. Louis, MO)

About the Role

As a Retail Sales Lead at the Savage X Fenty St. Louis Galleria location, you will support Store Leadership in building a fearless, confident, and inclusive team that delivers the Savage X Fenty experience. You will work closely with the Store Leader to uphold the organization’s values and culture while establishing our retail presence. Your role is pivotal in creating a best-in-class employee environment and an exceptional, one-of-a-kind customer experience. As a leader in our first stores, you will help shape a forward-thinking and innovative retail experience for both your team and customers.

Responsibilities

• Uphold an inclusive store culture reflective of our values and brand ethos, fostering engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic and meaningful customer journey, supported by impactful visuals and technology, and elevated by a highly engaged team.
• Achieve KPI targets, budgets, and objectives by driving a culture of accountability and ownership among team members.
• Approach business opportunities, risks, and roadblocks with urgency and a growth mindset, collaborating with Store Leaders and cross-functional teams.
• Actively engage guests and VIP members by providing an experience centered around body positivity, product knowledge, and authenticity.
• Provide training and immediate feedback to the store team on customer service, performance expectations, and operational standards.
• Collaborate with the Store Leader to inspire sales advisors to meet individual and team performance targets.
• Maintain visual merchandising standards by coaching and training the team based on VM guides, floorsets, and expectations.
• Serve as a resource for product knowledge, operational compliance, and global communication to all team members.
• Maintain and achieve personal performance targets.

Requirements

• 1-2 years of retail experience, preferably in a high-volume environment.
• Excellent verbal, written, and interpersonal communication skills, with the ability to clearly articulate vision and purpose.
• Ability to lead through ambiguity while managing multiple initiatives.
• Tech-savvy or strong comfort with technology as part of daily responsibilities.
• Strong organizational skills, sense of urgency, time management, and attention to detail.
• Self-directed and highly motivated to take ownership of tasks and drive solutions.
• Flexibility with your schedule, as work hours will be based on business needs.
• Must be 18 years of age or older.