Jobs · Business Development · California

Retail Full Time Keyholder: Santa Monica

Framebridge · Santa Monica, CA · 1 mo ago
Business Development$21/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Who We Are", "The Role", "As a Framebridge Team Member, You Will", "As a Keyholder, You Will", "Who You Are", "Physical Requirements", "Benefits & Perks", "Salary Information". Also "Shift Details: Full-Time Flexibility required including evenings and weekends". We need to use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we should only include sections when posting has real specific content. We need to map content to appropriate headings. We have: - About the role: Could be "The Role" description: "We're seeking a Keyholder who will bring energy, leadership, and a customer-first attitude..." That's about the role. So we can have

About the role

with paragraph(s). - Responsibilities: Could be "As a Keyholder, You Will ..." list of duties. So

Responsibilities

with
  • items. - Requirements/Qualifications/Skills: "Who You Are" includes experience, personality traits, interest in design, quick learner, time-management, adaptability, degree preferred. Could be split into Requirements and Skills. But we can combine maybe "Requirements" for experience and qualifications, "Skills" for interpersonal etc. However we need to avoid thin sections. Perhaps we can have one section "Qualifications" covering both experience and skills. But the instruction says prefer a few substantive sections over many thin ones. So maybe we have: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Let's see. We have Physical Requirements: could be part of Qualifications or separate? Could be included in Qualifications as a paragraph. Benefits: we have Benefits & Perks list. Pay: Salary Information: base range $21 – $21 per hour (actually same number). It says base range is $21 – $21 per hour, final compensation depends... We need to include Pay section only if posting actually states them. It does state a range, albeit same number. Should we include? It says "The base range is $21 – $21 per hour". That's a specific range, albeit same. It's still stated. So we can include Pay section with that info. However we must avoid filler like "commensurate with experience". This is specific. So include. Schedule: Shift Details: Full-Time Flexibility required including evenings and weekends. That's schedule info. So include Schedule section. We must not repeat job title as heading. Do not put Job ID etc. We must remove boilerplate: EEO, equal opportunity, scam-warning, cookie/navigation/legal, duplicated lines. Also remove "California Applicants Review your CCPA Privacy Rights." etc. Also remove "Framebridge uses AI..." etc. Also remove "Equal Opportunity Employer" repeated. Also remove "Please note that employment with Framebridge is at-will." etc. Also remove "Time Type Full time". Also remove duplicated lines. We need to preserve all substantive information: Who We Are, The Role, As a Framebridge Team Member You Will (pride etc), As a Keyholder You Will (list), Who You Are, Physical Requirements, Benefits & Perks, Salary Information, Shift Details. We need to format as HTML fragment: use

    for headings,
    • for lists,

      for prose. We need to decide which content goes where. Let's outline:

      About the role

      We're seeking a Keyholder who will bring energy, leadership, and a customer-first attitude to our store team. As a trusted leader on the floor, you'll take on key-holding responsibilities while delivering the kind of experience that keeps customers coming back. This role reports to the Store Manager.

      Maybe also include "Who We Are" as part of About the role? Could be separate but we can incorporate into About the role paragraph: "At Framebridge, we are disrupting the custom framing market..." etc. That's substantive. So we can include that in About the role. Thus About the role paragraph(s) can include Who We Are and The Role. Next Responsibilities: As a Keyholder, You Will list. We have list items: - Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores - Support onboarding and training great retail team members - Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met - Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members - Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same - Answer questions and troubleshoot issues using sound judgment - Offer suggestions to innovate and improve our retail experience - Help Framebridge deliver on our 100% happiness guarantee - Work a flexible schedule including evenings and weekends that meet the needs of the business Note: last item about schedule maybe belongs to Schedule section, but it's also a responsibility. We could keep it there or move to Schedule. Since we have a Schedule section, we could move that bullet to Schedule. But we must preserve all info; moving is okay as long as not lost. Let's keep schedule bullet in Schedule section. Thus Responsibilities list excludes the schedule bullet. Next Qualifications: Could combine Who You Are and Physical Requirements. Who You Are list: - Experience as a key holder in a customer service, retail, or hospitality role - An engaging personality with strong influence, interpersonal, communication, and relationship-building skills - Interest in design and excitement to work in a creative environment - Quick and eager learner of new tools, technology, products, and processes - Great time-management, organizational, and problem-solving skills - Adaptability and willingness to work flexible hours, including evenings and weekends - Degree in art, design, marketing or relevant fields preferred but not required Physical Requirements: - Standing for extended periods of time (up to 8 hours per shift) - Light lifting (up to 30 lbs) — carrying frames, supplies, or packaging materials - Bending, reaching, and light physical movement as needed in a retail or production environment - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. We can put these in a Qualifications section with two sub-lists? But we only have
      • for any list. Could have two separate
          under same heading, or combine into one list with all items. Probably better to have one list for qualifications (including experience, skills, education) and another list for physical requirements under same heading? But we can't have multiple headings of same level? We could have Qualifications heading and then two
            sections: one for "Experience and Skills", another for "Physical Requirements". But that might be considered thin? However it's still substantive. The instruction: "Use
            • for any list of duties/requirements/benefits". So we can have multiple lists under same heading. Thus:

              Qualifications

              Who You Are:

              • Experience as a key holder in a customer service, retail, or hospitality role
              • An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
              • Interest in design and excitement to work in a creative environment
              • Quick and eager learner of new tools, technology, products, and processes
              • Great time-management, organizational, and problem-solving skills
              • Adaptability and willingness to work flexible hours, including evenings and weekends
              • Degree in art, design, marketing or relevant fields preferred but not required

              Physical Requirements:

              • Standing for extended periods of time (up to 8 hours per shift)
              • Light lifting (up to 30 lbs) — carrying frames, supplies, or packaging materials
              • Bending, reaching, and light physical movement as needed in a retail or production environment
              • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
              Next Benefits: Benefits & Perks list. We need to list each benefit as
            • . The list includes: - Medical, dental, and vision benefits (Full-Time) - Generous retirement program — 401(k) and employer-funded pension plan (Full-Time) - Parental leave and return program (Full-Time) - Flexible Time Off and paid holidays - Framebridge employee Free Frame codes and discounts - Short-term disability and Life/AD&D Insurance (Full-Time) - Employee Assistance Program (EAP) - Ongoing learning and development opportunities - Commuter benefits - Pet insurance (Full-Time) - And more! We should keep "And more!" maybe as a list item? It's vague but it's part of the posting. Could keep but it's not substantive; maybe we can drop as it's filler. The instruction: do not include filler/placeholder text like "and more". It's vague. Better to omit that line. Thus Benefits section with those items. Next Pay: Salary Information. We have: "The base range is $21 – $21 per hour, Final compensation depends on experience, qualifications, and location. Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future." We need to include Pay section with that info. Avoid fluff like "commensurate with experience". This is specific range. We'll include a paragraph. Thus:

              Pay

              The base range is $21–$21 per hour. Final compensation depends on experience, qualifications, and location.

              We could also include the sentence about Framebridge believes etc. Might be considered boilerplate? It's still part of posting but maybe not essential. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the detail about Framebridge believes etc. But that is somewhat generic. However it's part of the posting. I'd include it as a sentence. Thus:

              The base range is $21–$21 per hour. Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.

              Next Schedule: Shift Details: Full-Time Flexibility required including evenings and weekends. Also we might include the schedule bullet from responsibilities: "Work a flexible schedule including evenings and weekends that meet the needs of the business." That's similar. Thus Schedule section:

              Schedule

              Full-time position requiring flexibility, including evenings and weekends.

              We could also note that schedule is flexible to meet business needs. Now we need to ensure we didn't include any boilerplate like EEO, etc. We removed those. Check for duplicated lines: we have not repeated. Now output only HTML fragment. Let's craft final HTML:

              About the role

              At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us. We're seeking a Keyholder who will bring energy, leadership, and a customer-first

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