Jobs · Marketing · North Carolina

Retail- FT Merchandise Manager

Michaels Stores · Charlotte, NC · Yesterday
MarketingFull-time

Major Activities

  • Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
  • Ensure compliance with applicable laws and requirements.
  • Manage MOD coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise.
  • Execute and maintain SISO routines to drive in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
  • Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
  • Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
  • Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
  • Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Minimum Type of Experience Required

  • 3+ years retail leadership experience

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation
  • Ability to climb ladders or step stools to stock and retrieve products
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment
  • Ability to work in a fast-paced environment with frequent customer interactions
  • Work hours include nights, weekends, and early mornings

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