Retail Front End Supervisor - Full-Time

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, join us as a Customer Service or Selling Floor Supervisor. This leadership position is the stepping-stone to a management role within our expanding organization.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. We live by our Core Values: Drive Results, Trust & Respect Each Other, and Build Teams & Partnerships.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional, friendly, and professional customer service
• Reinforce company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off-price, big box, or specialty retail environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full-time schedule including nights, weekends, and holidays as required
• Ability to move, handle, and lift store merchandise weighing 40 lbs. or more
• Ability to stand and walk for extended periods of time

Benefits

• Competitive pay and flexible hours
• 15-30% associate discount
• Medical, dental, and vision coverage
• Employee Assistance Program
• Life and disability insurance
• Paid time off (up to 12 days annually for full-time associates)
• Paid holidays (up to 8 days)
• Paid sick time in accordance with applicable law
• 401(k) plan
• Growth opportunities through training and development programs

Pay

$15.00 - $17.00 per hour

Schedule

Full-time, including nights, weekends, and holidays as required

Location: 4726 South Boulevard, Charlotte, NC 28217 (Store #00817)