Retail Food Associate

Job Summary

The Retail Food Services Associate at North Mississippi Health Services is responsible for supporting the provision of timely, safe, quality food service for customers, including food preparation, serving, and area stocking and sanitation. This role requires strong communication skills to engage effectively and positively within the department and with external customers. The Retail Food Services associate also utilizes strong organizational skills to complete documentation, register management, and other operational activities with efficient use of time and resources while ensuring a safe, compliant, and quality food service experience.

Job Functions

• Ensures timely, safe food service to customers: preparation, plating and serving of food.
• Remains responsible for following their assigned areas’ daily menu, recipes, service standards, and procedures.
• Efficiently follows proper portion controls and leftover food techniques provided by supervisor.
• Greets customers and manages transactions accurately when assigned to cash register.
• Secures cash register drawer prior to leaving station unattended.
• Maintains, cleans and stocks all food service areas.
• Maintains the physical area efficiently and effectively including: cleaning and sanitation of all assigned areas, sanitation of food service equipment, delivery of soiled dishes to dish room, scraping and spraying excess food debris from soiled dishes.
• Uses food and supplies wisely.
• Fulfills food safety procedures.
• Actively participates in HACCP (Hazard Analysis Critical Control Points) program.
• Cleans & sanitizes all areas to meet the State Board of Health Standards.
• Assists in the keeping of assigned HACCP monitors.
• Maintains food service documentation as assigned by supervisor.

Qualifications

• Education: High School Diploma or GED Equivalent or equivalent.
• Required Licenses and Certifications: Not specified.
• Work Experience: Not specified.
• Knowledge, Skills and Abilities:
  • Understand and follow written and verbal instructions including recipes, menus, chemical mixtures, and follow those instructions as given.
  • Possess effective written and verbal communication.
  • Possess mathematical skills and problem solving abilities.
  • Possess interpersonal skills.
  • Knowledge of point of sale and cash registers.
  • High level of initiative, accuracy, diplomacy and self-direction.
  • Ability to work well within a team oriented structure and to work alone when required.
  • Follow the departments grooming, hand washing and food safety standards.
  • Prioritize workflow and efficiently complete multiple tasks.
  • Seek to improve services and products, ask for customer feedback.
  • Support and participate in quality process improvement activities.
  • Maintain confidentiality.
  • Have daily interaction with patients, families, clinical staff, physicians, other support staff, and visitors.
  • Interact with all internal and external customers to provide high quality customer service.
  • Be courteous and professional.
  • Maintain a high level of adherence to the Hospital’s mission statement and Behavioral Standards.
• Physical Demands: Standing . Constantly Walking . Frequently Sitting . Rarely Lifting/Carrying . Frequently 50 lbs Pushing/Pulling . Frequently Climbing . Occassionally Balancing . Occassionally Stooping/Kneeling/Bending . Frequently Reaching/Over Head Work . Frequently Grasping . Frequently Speaking . Occassionally Hearing . Constantly Repetitive Motions . Constantly Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Frequently Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . 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