Retail Floor Team Member - Part Time

Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.

Responsibilities

• Provide exceptional customer service and address the needs of customers in a timely and effective manner.
• Cross-trained and work in multiple areas throughout the store, including cashiering/SCO, coffee venue, facing, and stocking.
• Support the auditing of store tags, signs, and scale prices to confirm tag/signage/price accuracy.
• Rotate products and remove out-of-date products.
• Be aware of new products and their placement.
• Support the highest retail standards are being met.
• Follow all Daily Shop program, goals, and all Standard Operating Procedures (SOPs).
• Participate in fiscal period and quarter-end inventories.
• Communicate all pertinent information to leadership.
• Stay informed on all company and store-level information from leadership.
• Complete all required training on time.
• Maintain a positive work environment.
• Use courteous and proper phone etiquette when answering the phones and pages.
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
• Support overall store cleanliness and maintenance.
• Follow established food safety, organic guidelines, and procedures.
• Attend all meetings as assigned by Leadership, including daily huddles.

Skills & Abilities

• Basic computer skills.
• Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.
• Clear and effective communication style, both written and verbal.
• Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
• Supports the Daily Shop culture and is an example of Whole Foods Market’s Core Values.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
• Proper use of equipment, which may include but is not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older), and all other equipment used during preparation and clean up within department and store.
• Able to perform the physical requirements of the job with or without reasonable accommodation.
• Desire to be a part of a new, exciting brand.

Desired Experience

• Prior retail, restaurant, or hospitality experience is preferred.

Physical Requirements

• Must be able to lift fifty pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Pay

The wage range for this position is $18.00-$25.40 hourly.

Benefits

Whole Foods Market offers "Whole Benefits" for Full and Part-Time Team Members, including:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health & wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). New entry-level Team Members who successfully complete their first 90 days of employment and who remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.