Retail Floor Team Member - Part time
Job Profile Summary
Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.
Responsibilities
- Provide exceptional customer service and address the needs of customers in a timely and effective manner.
- Work in multiple areas throughout the store, including cashiering/SCO, coffee venue, facing, and stocking.
- Support the auditing of store tags, signs, and scale prices to confirm tag/signage/pricing accuracy.
- Rotate products and remove out-of-date products. Be aware of new products and their placement.
- Support the highest retail standards are being met.
- Follow all Daily Shop program, goals, and all Standards Operating Procedures (SOPs).
- Participate in fiscal period and quarter end inventories.
- Communicate all pertinent information to leadership.
- Stay informed on all company and store level information from leadership.
- Complete all required training on time.
- Maintain a positive work environment.
- Use courteous and proper phone etiquette when answering the phones and pages.
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
- Support overall store cleanliness and maintenance.
- Follow established food safety, organic guidelines, and procedures.
- Attend all meetings as assigned by Leadership, including daily huddles.
Knowledge, Skills & Abilities
- Basic computer skills.
- Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.
- Clear and effective communication style, both written and verbal.
- Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
- Supports the Daily Shop culture and is an example of Whole Foods Market’s Core Values.
- Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
- Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
- Able to perform the physical requirements of the job with or without reasonable accommodation.
- Desire to be a part of a new, exciting brand.
Physical Requirements/Working Conditions
- Must be able to lift fifty pounds.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Motion: bending, twisting, squatting, and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Pay & Benefits
The wage range for this position is $18.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.