Retail Floor Supervisor - Full Time

Job Responsibilities

• Effectively supervises and delegates tasks based on the needs of the store.
• Oversee stocking and filling of all UPC items in the store and support maintaining compelling displays.
• Supports training as delegated by Daily Shop Store Leader and Floor Lead utilizing learning checklists and training materials.
• Supports and executes SSS responsibilities including but not limited to auditing, hanging tags, and sorting tags.
• Oversees overnight and daytime team Members and resolves difficult situations.
• Responds to customer and Team Member needs and concerns.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Sets and achieves the highest standards of retail execution.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Trains, develops, mentors, motivates, and supports Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Supports timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models Whole Foods Market vision and goals.

Job Skills

• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Knowledge, skills, and abilities of departmental Team Members.
• Capable of teaching others in a constructive and positive manner.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Strong organizational skills
• Capable of teaching others in a positive and constructive manner.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Experience

• 12+ months retail experience.

Physical Requirements / Working Conditions

• Must be able to lift fifty pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.