Retail Floor Associate – Fishing & Marine (Full-Time)

Responsibilities

• Customer Service: Greet each customer with a smile and ask, "What can I help you find today?" Always walk the customer to the product and ensure they have everything they need for their project.
• Fishing & Marine: Assist customers with selecting fishing and marine products by recommending the appropriate rods, reels, line, tackle, bait, and accessories based on their target species, skill level, and budget.
• Demonstrate knowledge of rod actions and power, reel gear ratios, line types (braid, monofilament, and fluorocarbon), terminal tackle, and properly spool fishing reels.
• Apply knowledge of local waters, including the Caloosahatchee River, Cape Coral canals, and nearby Gulf fisheries, to recommend equipment for species such as Snook, Redfish, Tarpon, and Speckled Trout.
• Explain product features and benefits, fishing techniques, knot tying, and drag adjustment in a way that is easy for beginners to understand.
• Stay current on Florida Fish and Wildlife Conservation Commission (FWC) regulations, including seasonal closures and bag limits.
• Stock all warehouse, drop ship, and back stock inventory.
• Front and face merchandise on shelves as directed by management.
• Organize and maintain product displays.
• Demonstrate the ability to read and explain directions for unfamiliar products.
• Share product knowledge to assist customers with their needs.
• Lift heavy cartons from the floor to overhead racks.
• Perform routine bending, climbing, and twisting to retrieve, stock, and move products.
• Use a scanner for merchandise transactions and a Point of Sale system to process customer purchases.
• Ensure store cleanliness, maintain safety standards, and assist with various other tasks as assigned by management.

Requirements

• Minimum 1–3 years of retail experience is a plus, but not required.
• Previous fishing, boating, or marine experience is strongly preferred.
• Knowledge of fishing equipment, local Southwest Florida fisheries, and Florida Fish and Wildlife Conservation Commission (FWC) regulations is highly desirable.
• Experience or willingness to learn about hardware, fishing, marine, and home improvement products.
• Able to work a flexible schedule, including evenings, weekends, and holidays to meet business needs.
• Ability to lift and/or move items up to 50 pounds.
• Ability to stand for extended periods.
• Manual dexterity for cash register operations and assembly of products.
• Comfort with bending, climbing, twisting, and loading/unloading products.
• Strong customer service skills and the ability to engage with customers in a friendly and professional manner.

Qualifications

Must be available to work on Saturday OR Sunday, 35-40 hours per week.

Skills

Customer Service, Fishing & Marine Knowledge, Product Knowledge, Physical Tasks, Flexibility, Physical Requirements, Customer Service Skills.

Benefits

• 401(k) with matching
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Long Term Disability
• Voluntary Life (including dependents)
• Employee discount
• Paid time off