Retail Fitness Associate

About the role

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. The Fitness Associate is a technically focused role that prioritizes a health + wellness lifestyle, creating a differentiated experience specifically for those interested in fitness products. This individual will draw from personal experiences and leverage product knowledge to create holistic recommendations based on the athlete’s needs.

Responsibilities

• Meets the athlete where they are in their fitness journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately.
• Leverages fitness expertise to provide recommendations that meet the athlete’s needs and goals.
• Communicates extensive product knowledge with a clear and compelling in-depth explanation of product features and benefits; stays current with industry technology and insights.
• Helps athletes see what’s possible by clearly positioning the added benefits and value of an at-home fitness space.
• Gathers an understanding of the available area within the athlete’s living accommodations to accurately outfit the space with fitness equipment or products (for short or long-term space transformation).
• Aligns complementary workout accessories, and if appropriate, fitness regimens and pre/post-workout techniques to create a holistic fitness bundle.
• Walks athletes through available financing options, outlining alternative payment approaches for large purchases.
• Assists with merchandising the fitness pad to ensure it is accurately set by following the game plan.

Qualifications

• 2 years of fitness experience required.
• 1 year of retail experience preferred, but not required.

Skills

• Approachable & Outgoing
• Health & Wellness Advocate
• Enthusiast Fitness Ambassador
• Solution & Selling Oriented