Retail Farm Department Manager - Full Time

Position Summary

Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. They develop and lead a great team while increasing sales and profits of their assigned area.

Essential Duties And Responsibilities

• Drive sales and profitability through customer satisfaction
• Ensure all planograms are executed
• Ensure all merchandise is properly priced, displayed, and stocked according to appropriate inventory levels
• Supervise, train, and develop staff in all functions required to run their assigned area
• Ensure all employees provide outstanding customer service to satisfy customer needs
• Be familiar with and enforce all policies and procedures
• Oversee assigned area through effective delegation and management of work, employees, time, and resources
• Maintain working knowledge of products and services
• May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner

Requirements & Qualifications

• Knowledge of farm equipment, animals and animal care, fencing, feed, seed, and crop chemicals is preferred
• 3-4 years of retail experience
• Retail Management experience is preferred
• Flexibility to work any open store hours
• Strong communication and leadership skills
• Highly motivated leader capable of motivating others to achieve company goals
• Excellent Customer Service skills
• Excellent verbal and written communication
• Must possess strong work ethic and interpersonal skills
• Basic computer skills
• Highly organized and detail-oriented
• Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Effectively communicate with customers, in-person and over the phone
• Demonstrate initiative and effective problem-solving skills within the scope of the position
• Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment

Physical Requirements

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a “legal” disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Short-Term/Long-Term Disability Insurance
• Critical Care Insurance
• Accident Insurance
• Earned PTO/Illinois – Paid Leave for all Workers Act
• Employee Assistance Program
• 401k Retirement Savings Plan
• Team Member Discount
• Bereavement Pay