Retail Expert

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About The Role

We are looking to grow our Expert Team and would love to hear from you… Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for!

This is a fixed term role ending January 31st, 2027.

Requirements

• Demonstrate values and behaviors consistent with Dyson’s culture
• Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
• Provide the ultimate shopper experience in an engaging and well-informed professional fashion
• Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
• Act as the in-store representative for all Dyson products while present in the store
• Adhere to in-store demonstration and health & safety standards
• Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology
• Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
• Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner
• Perform other duties, as assigned

Qualifications

• Minimum of 2 years of in-person retail selling experience
• Experience working with technology and prestige luxury brands an asset
• Ambitious and self-motivated sales individual who exudes charisma and confidence
• Proven track record of successful sales experience, exceeding quotas
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to work well with others and establish strong relationships within Dyson as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to seek guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Benefits

• Financial Benefits: 401K with up to a 4% match, Company paid Life Insurance and AD&D, Flexible Savings Account (FSA) and Health Savings Account (HSA)
• Lifestyle Benefits: Competitive Paid Time Off, Benefits including Separate Holiday, Sick, and Vacation Time, Pre-tax Commuter Benefits (applicable areas only), Generous Child Care Leave Program, Wellness Program, Employee Assistance Program, Generous Dyson Product Discounts
• Health Benefits: Multi-Level Healthcare Coverage Options, Vision & Dental Coverage, Company paid Short-Term and Long-Term Disability

Pay

Details not specified

Schedule

Details not specified