Retail Experience Supervisor

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

What You’ll Do

• Maintain positive customer and employee experiences
• Drive localized customer and employee engagement and share trends with other store leaders
• Provide positive experiences, skill development, and performance management
• Lead efforts to maximize positive results or course-correct when needed

Requirements

Basic Qualifications

• One year of leadership experience
• Previous experience in sales, customer service, or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights, and weekends

Preferred Qualifications

• One year of consumer electronics industry experience
• Prior experience setting retail sales goals

Benefits

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility (length depends on situation, location, employment status, and regulations)
• Intermittent or reduced-schedule leave available for certain medical or family care leaves
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, salary or hourly status, and years of service
• Various forms of incentive pay for eligible roles to drive performance and recognition

For more information about benefits, LOA, paid time off, and incentive pay, refer to the Benefits Guide and Incentive Programs Summary.

Position Type: Full time