Retail Experience Supervisor
About the role
As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you’ll focus on providing positive employee experiences, skill development and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve results.
What You’ll Do
- Maintain positive customer and employee experiences
- Drive localized customer and employee trends and share with other store leaders
- Provide positive experiences, skill development and performance management
- Lead efforts to maximize positive results or course-correct when needed
Basic Qualifications
- One year of leadership experience
- Previous experience in sales, customer service or related fields
- Ability to work successfully as part of a team
- Ability to work a flexible schedule, including holidays, nights and weekends
Preferred Qualifications
- One year of consumer electronics industry experience
- Prior experience setting retail sales goals
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.