Retail Experience Specialist - Delaware River Area

Starting wage: $19.50–$20.50 per hour. Travel and training wages vary by location; ask your recruiter for details.

About the role

Caper is a new “smart” shopping cart that lets customers scan items as they shop, see their total spend in real time, apply store loyalty discounts on the fly, and check out right from the cart—no checkout line. As a Retail Experience Specialist, you’ll help transform everyday shopping into an unforgettable experience by introducing shoppers to this cutting-edge retail technology.

What you’ll do

• Drive adoption by demoing the Caper Cart with customers so they will use it.
• Create buzz by engaging shoppers and introducing them to the Caper Cart experience.
• Deliver quick, fun tutorials that highlight the cart’s coolest features.
• Be the go-to expert: troubleshoot on the spot and keep things running smoothly.
• Collect insights by gathering feedback and sharing it with our tech team to improve the experience.
• Collaborate with store teams to ensure a seamless rollout.
• Deliver WOW moments by providing top-tier service and leaving every customer smiling.

What we’re looking for

• Enjoy talking with people and can strike up a friendly conversation with strangers.
• Can read the room well and tailor a quick pitch to whoever is in front of you—a senior, a parent, a customer in a hurry, or a cost-oriented shopper.
• Like new technology and feel comfortable showing it off, even if it’s new to you.
• Reliable and self-directed: show up on time, follow the demo process compliantly, and complete end-of-shift admin without being reminded.
• Stay positive when customers say no and move on to the next prospective customer.
• Background in retail, customer service, hospitality, or any role where you’ve been on your feet engaging customers continuously during extended periods of time.

What success looks like

Two things drive success in the role: the number of demos you complete and the number of those demos that turn into a customer shopping with Caper. Both are measurable. The most important habit is consistency—showing up, being friendly/professional, running the demo the way you’re trained, and capturing every demo so your work is counted.

Requirements

• Must be 18 years of age and authorized to work in the United States.
• Retail, Brand Ambassador, or Customer Service experience is a plus.
• Access to reliable transportation.
• Ability to work the entire duration of the assigned project.

Working conditions

• Ability to stand for prolonged periods of time with frequent walking.
• Use of hands and wrists regularly, including repetitive motions.
• Ability to lift and carry items up to 25 lbs.
• Ability to travel via car.

Benefits

• Start immediately—get hired and trained quickly.
• Be a trendsetter—work with cutting-edge retail tech that’s changing the game.
• Earn more—referral bonuses for bringing friends on board.
• Grow with us—career advancement opportunities in a growing company.
• Travel perks—paid travel and occasional overnight stays.
• Flexible scheduling—work traditional or non-traditional hours that fit your lifestyle.
• Access employee-paid health insurance at competitive group rates.
• Supportive culture—we celebrate diversity and value your unique talents.

Pay

Starting at $19.50–$20.50 per hour.

Schedule

Part-time with immediate openings.