Retail Environment Team Member
Michaels Stores · Richmond, VA · 1 mo ago
Business Development$13.75–$15.9/hrPart-time
Responsibilities
- Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards.
- Deliver friendly customer service and assist customers in finding products.
- Collect and dispose of trash following approved procedures.
- Dust and damp‑mop floors according to approved procedures.
- Move equipment and products for proper cleaning and return items to correct placement.
- Clean assigned areas using designated materials and equipment.
- Mix water and detergents to prepare cleaning solutions according to specifications.
- Deep‑clean key areas such as bathrooms, breakrooms, entryways, and other high‑traffic zones.
- Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance.
- Identify areas requiring cleaning and take initiative to complete the task.
- Complete all tasks assigned by the supervisor and perform them in accordance with federal, state, and county guidelines.
- Maintain positive and respectful interactions with team members and customers, even in difficult situations.
- Project a positive image and serve as a role model for other team members.
- Provide a fast and friendly checkout experience, including cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
- Participate in truck unload, stocking, and planogram (POG) processes.
- Support shrink‑prevention and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and company policies to ensure compliance with applicable laws and requirements.
Requirements
- Must be at least sixteen (16) years of age.
- Must satisfy all federal, state, and local legal requirements for employment.
- Ability to remain standing for long periods.
- Ability to move throughout the store, including regular bending, lifting, carrying, reaching, and stretching.
- Capability to lift heavy boxes and access high shelves using a ladder or similar equipment.
- Willingness to work nights, weekends, and early mornings.
- Potential for outdoor work (e.g., retrieving shopping carts, unloading trucks) and work in non‑climate‑controlled stock rooms.
- Use of standard commercial cleaners and chemicals.
- Ability to engage in an interactive process for reasonable accommodations if needed.
Qualifications
- Retail and/or cleaning experience preferred.
Pay
Base hourly pay range: $13.75 – $15.90. This position may be eligible for overtime compensation in accordance with state and local laws.
Schedule
Work hours include nights, weekends, and early mornings. Duties may involve outdoor tasks such as retrieving shopping carts or unloading trucks, as well as work in climate‑controlled public areas and non‑climate‑controlled stock rooms.
Benefits
- 401(k) plan with employer match.
- Employee Assistance Program.
- Medical, dental, and vision coverage.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Various voluntary insurance options.
- Employee discounts and access to partner discount programs.