Retail Donation Attendant

Position Type: Hourly Full-Time

About the Role

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Columbia Store team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handle all donations with care and respect.
• Sort donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintain high quality and high quantity standards while working quickly and steadily.
• Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establish and maintain positive and professional relationships with team members and leadership and work cross-functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance at all times, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets.
• Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Requirements

• No degree is required; High School Diploma/GED preferred.
• Ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Pay

Hourly Rate: $15.50

Bonus Potential: Up to $250/month

Benefits

• Monthly Bonus: Up to $250.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount.
• Paid holidays.
• Flexible Schedules.
• Career Growth Opportunities.