Retail Donation Attendant

About the role

The Retail Donation Attendant position at MERS/Missouri Goodwill Industries in Overland Park, KS, supports the organization's mission of changing lives through the power of work.

Primary Duties/Responsibilities

- Provide positive customer service interactions, including greetings, assisting donors with their donation drop-off, and offering thanks and any donation incentive and tax receipt. - Handle all donations with care and respect. - Sort donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines. - Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated. - Maintain high quality and high quantity standards while working quickly and steadily. - Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard. - Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces. - Establish and maintain positive and professional relationships with team members and leadership and work cross-functionally with other teams to increase communication. - Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free. - Maintain a professional appearance always, adhering to MERS/Goodwill's dress code. - Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets. - Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations. - Perform all other duties as assigned.

Benefits

- Monthly bonus up to $250.00. - Medical, dental, and vision benefits for full-time employees working 30 or more hours per week. - Life and AD&D insurance on the first of the month following the hire date for employees working 20 or more hours per week. - 403(B) retirement plan on date of hire for employees working 20 or more hours per week. - 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week. - 401(A) retirement plan on date of hire for employees working 20 or more hours per week. - Paid time off accrual up to 15 days based on hours worked. - Employee store discount. - Paid holidays. - Flexible schedules. - Career growth opportunities.