Retail Donation Attendant

About the role

Position Type: Hourly Full-Time. Required Travel: 0%. MERS/Missouri Goodwill Industries seeks an energetic, self‑motivated, and professional Retail Donation Attendant for the Topeka Store - 21st team. The role supports the mission “Changing Lives Through the Power of Work!” and embodies core values of diversity, integrity, passion, professionalism, respect, and responsibility.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with donation drop‑off, offering thanks and any donation incentive and tax receipt.
• Handle all donations with care and respect.
• Sort donated and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintain high quality and high quantity standards while working quickly and steadily.
• Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establish and maintain positive and professional relationships with team members and leadership; work cross‑functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation; contribute to ensuring the workplace is hazard‑free by removing obstructions and keeping aisles and designated walkways debris‑free.
• Maintain a professional appearance at all times, adhering to MERS/Goodwill’s dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft; report any incidents of theft or unauthorized possession.
• Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• Perform other duties as assigned.

Qualifications

• No degree required; High School Diploma/GED preferred.
• Ability to communicate effectively with co‑workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Benefits

• Monthly Bonus up to $250.00
• Individual and family medical benefits for full‑time employees working 30 or more hours per week
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
• 403(B) Retirement on date of hire for employees working 20 or more hours per week
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
• 401(A) Retirement on date of hire for employees working 20 or more hours per week
• PTO Accrual up to 15 days based on hours worked
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities

Pay

• Hourly Rate: $15.50