Retail Donation Attendant

About the role

The Retail Donation Attendant position at MERS/Missouri Goodwill Industries in Farmington, MO, supports the organization's mission of changing lives through work. This role embodies the core values of diversity, integrity, passion, professionalism, respect, and responsibility.

Primary Duties/Responsibilities

- Provide positive customer service interactions, including greetings, assisting donors with their donation drop-off, and offering thanks and any donation incentive and tax receipt. - Handle all donations with care and respect. - Sort donated goods and purchased goods into categories such as sales floor, seasonal, online sales, outlet, and trash, according to established guidelines. - Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated. - Maintain high quality and quantity standards while working quickly and steadily. - Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard. - Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces. - Establish and maintain positive and professional relationships with team members and leadership and work cross-functionally with other teams to increase communication. - Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free. - Maintain a professional appearance always, adhering to MERS/Goodwill's dress code. - Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets. - Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations. - Perform all other duties as assigned.

Benefits

- Monthly bonus up to $250.00 - Medical, dental, and vision benefits for full-time employees working 30 or more hours per week. - Life and AD&D insurance on the first of the month following the hire date for employees working 20 or more hours per week. - 403(B) retirement plan on date of hire for employees working 20 or more hours per week. - 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week. - 401(A) retirement plan on date of hire for employees working 20 or more hours per week. - Paid time off accrual up to 15 days based on hours worked. - Employee store discount - Paid holidays - Flexible schedules - Career growth opportunities

Qualifications

- No degree is required. A High School Diploma/GED is preferred. - Ability to communicate effectively with co-workers, customers, and management. - Organized and capable of interacting with a diverse work population. - Necessary math skills include addition, subtraction, multiplication, and division.