Retail Distribution Center Delivery Driver

About the role

The Home Delivery Driver plays a crucial role in delivering products to designated locations. To excel in this position, the driver needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the driver should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the driver can ensure a positive experience for both the customer and the company.

Schedule

Opening is Tuesday–Saturday 5:00 am–1:30 pm.

Responsibilities

• Handle products safely.
• Conduct physical inspection of product to identify damaged goods, perform touch-up and repair as needed on product.
• Place products in designated storage areas safely.
• Prepare and load customer delivery trucks.
• Unload and safely place products in customer homes.
• Understand and comply with all store policies and procedures.
• Remove all packaging materials from the location.
• Communicate customer concerns to Warehouse Support.
• Communicate credit, damage and essential information to the Customer Service Department.
• Complete shipping/receiving paperwork as required.
• Complete Department of Transportation paperwork as required.
• Maintain a clean and organized warehouse area.
• Maintain a professional image.
• Assist driver as needed with vehicle inspection, routine maintenance and fueling of vehicle at approved locations.
• Complete other assignments and special projects as requested.
• Maintain reliable attendance.

Qualifications

• High School Diploma or equivalent.
• Good driving record (3 years).
• Must be 21 years of age.
• Pass Department of Transportation physical examination.
• 1 year driving experience.
• Driving certification class, including a road evaluation test.
• Valid Driver’s License.

Skills

• Strong attention to detail.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Effective time management and organizational skills.
• Ability to work independently as well as in a team environment.
• Document management system proficiency.
• Analytical and problem-solving skills.
• Maintain confidentiality.
• Working knowledge of Continuous Improvement.
• Ability to handle multiple projects simultaneously within established time constraints.
• Perform under strong demands in a fast-paced environment.
• Work professionally with customers and co-workers to efficiently serve customers, treating both with enthusiasm and respect.
• Display empathy, understanding and patience with employees and external customers.
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries.
• Follow all OSHA and Company established safety rules and procedures.

Benefits

• Extended health, dental and vision insurance.
• Employee discount from 10%–30%.
• Life/Disability Insurance.
• Flexible Spending Account.
• 401(k).