Retail Display Installer - Technology

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll work independently, meet deadlines, and use mobile applications and technology to review, schedule, and complete assignments at different retail venues within 90 miles.

About the role

You will install, assemble, and update retail fixtures, shelving, endcaps, and displays; complete retail resets, store build-outs, remodels, and display repairs; follow planograms (POGs), schematics, and client-specific merchandising directives; service TVs, interactive displays, kiosks, and other retail display equipment; update operating systems and software; install graphics, pricing cards, and marketing materials; troubleshoot hardware issues; and document completed work with photos.

Responsibilities

• Respond to field services management within 24 hours of contact and keep availability updated.
• Complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing according to planograms and client requests.
• Complete necessary forms, images, and surveys before leaving the job site.
• Maintain and update displays to ensure full functionality.
• Conduct break-fix repairs on displays and fixtures.
• Participate in early morning installations and team-based projects, providing solution feedback.
• Manage virtual software and related tasks within established timelines.
• Assist team members as needed and adhere to timecard submission and reporting requirements.
• Work independently in a fast-paced environment and complete training/certification programs.
• Track, record, and communicate activity via designated systems/workflows.
• Build and maintain strong relationships with clients, retailers, and internal teams.
• Demonstrate professionalism, leadership, and effective communication.
• Ensure customer and client satisfaction according to established KPIs.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Follow all directives fully and collaborate with the shared services team.

Requirements

• Comfortable using hand tools and technology.
• Valid driver’s license, current auto insurance, and a reliable personal vehicle.
• Ability and willingness to climb ladders up to 10 feet.
• Ability to safely lift and carry up to 60 lbs.
• Ability to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks.
• Willingness to travel up to 90 miles from your residence to complete assignments.
• Must provide and use the following tools: Phillips head & flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, 256G USB (USB-A / C adapter).
• Smartphone with a current operating system and active data plan; must be comfortable downloading mobile apps, following digital work instructions, and uploading photos.
• High school diploma or equivalent; previous retail or merchandising experience is beneficial but not mandatory.
• Must be 18 or older and authorized to work in the United States.
• Flexible availability Monday through Friday, with occasional weekends, early mornings, or holidays as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.

Skills

• Installation and merchandising experience (preferred).
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and client-specific instructions.
• Effective communication via phone, text, and email.
• Ability to work collaboratively and autonomously.
• Superior leadership, decision-making, and problem-solving skills.
• Excellent time management and reporting skills.

Pay

$17.75 per hour.

Schedule

• Monday–Friday, with flexible hours between 7:00 a.m. and 6:00 p.m.
• Hours are based on available assignments and are not guaranteed.
• Opportunities include flexible self-scheduling and scheduled shifts based on client needs.
• Most major holidays off.
• Occasional weekend assignments as needed.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training to set you up for success.
• Flexible field assignments with a variety of retail clients and projects.
• Opportunity for ongoing assignments based on availability and business needs.
• Work-life flexibility with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.