Retail Display Installer – Technology

About the role

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Responsibilities

• Installing and updating sales floor fixtures and endcaps
• Performing build-outs, resets, and display repairs
• Following plan-o-grams and client-specific directives
• Responding and remaining responsible for consistent communication with field services management quickly (within 24 hours of contact)
• Fully completing all assigned jobs on or before scheduled end dates
• Completing necessary forms / images / surveys associated with each job/assignment before leaving the job site
• Maintaining and updating displays according to planograms/ client requests
• Conducting break-fix repairs to ensure displays and fixtures are fully functional
• Participating in early morning installations and installations involving a team of 2+ people and providing solution feedback
• Participating in training and certification programs
• Accurately tracking, recording, and communicating activity via designated systems/ workflows
• Available for weekend assignments as needed

Requirements

• Age / Eligibility: Must be 18 or older (due to insurance requirements)
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet

Qualifications

• A high school diploma or equivalent is typically required
• Previous retail or merchandising experience is beneficial but not mandatory
• Installation and merchandising experience
• Proficiency with hand and power tool usage
• Ability to follow planogram (POG) directives and secondary communication

Skills

• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously

Benefits

• Hourly pay starting at $17.50 per hour, based on experience and location
• Paid drive time and mileage reimbursement
• Next-day pay on demand with DailyPay
• Paid training
• Flexible self-scheduling options and fixed shifts based on availability
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients