Retail Display Installer - Technology

About the role

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll work independently, meet deadlines, and use mobile applications and technology to review, schedule, and complete assignments at different retail venues within 90 miles.

Responsibilities

• Respond and remain responsible for consistent communication with field services management within 24 hours of contact.
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms, images, and surveys associated with each job before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and team-based installations, providing solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines for accurate timecard submission and report anomalies daily.
• Work independently in a fast-paced environment.
• Complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Follow all directives as provided and execute work fully and completely.
• Work closely within the shared services team to ensure goals and identify improvement opportunities.
• Build and maintain strong relationships with internal teams, clients, retailers, and field representatives.
• Demonstrate professionalism, effective communication, and leadership while representing the company.
• Ensure customer and client satisfaction according to established KPIs.
• Be open to providing and receiving feedback.

Requirements

• Comfortable using hand tools and technology.
• Valid driver’s license, current auto insurance, and a reliable personal vehicle.
• Ability and willingness to climb ladders up to 10 feet.
• Ability to safely lift and carry up to 60 lbs.
• Ability to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks.
• Willingness to travel up to 90 miles from your residence to complete service assignments.
• Must provide and use the following tools: Phillips head & flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, 256G USB (USB-A / C adapter).
• Smartphone with a current operating system and active data plan; must be comfortable downloading mobile apps, following digital work instructions, and uploading photos.
• Must be 18 or older and authorized to work in the United States.
• Flexible availability Monday through Friday, with weekend and holiday availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Effective communication abilities via phone, text, and email.
• High school diploma or equivalent; previous retail or merchandising experience is beneficial but not mandatory.

Qualifications

• Installation and merchandising experience preferred.
• Proficiency with hand and power tool usage.
• Ability to follow planogram (POG) directives and secondary communication.
• Own an Android or Apple mobile device to upload photos and data.
• Ability to navigate various communication platforms and applications independently.
• Complete all training assignments and tasks within a designated time frame.
• Superior leadership skills and strong professional communication and presentation skills.
• Ability to make sound decisions, show good judgment, and problem-solve effectively.
• Capable of working autonomously with excellent time management and reporting skills.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule with no weekends required.
• Most major holidays off.
• Paid training to set you up for success.
• Flexible field assignments with a variety of retail clients and projects.
• Opportunity for ongoing assignments based on availability and business needs.

Pay

$16.50 per hour

Schedule

• Flexible schedule with assignments between 7:00 a.m. and 6:00 p.m., Monday–Friday.
• Hours are based on available assignments and are not guaranteed.
• Opportunities include flexible self-scheduling options as well as scheduled shifts.
• Occasional weekend assignments as needed.
• Early morning and late-night availability may be required based on store/client needs.