Retail Display Installer - Technology

About the role

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Responsibilities

• Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• Fully complete all assigned jobs on or before scheduled end dates.
• Installing and building displays, end caps, and fixturing.
• Complete necessary forms/images/surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms/client requests.
• Conducting break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Available for weekend assignments as needed.

Requirements

• Comfortable using hand tools and technology.
• Valid driver's license, current auto insurance, and a reliable personal vehicle.
• Ability and willingness to climb ladders up to 10 feet.
• Able to safely lift and carry up to 60 lbs.
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Willingness to travel up to 90 miles from your residence in any direction to complete service assignments.
• Own an Android or Apple mobile device to upload photos and data.
• Be able to successfully navigate various communication platforms and applications independently.
• Complete all training assignments and tasks within a designated time frame.
• Work collaboratively and autonomously.
• Have reliable transportation and valid driver’s license and proof of insurance.
• Willing and able to travel up to 90 miles from home per assignment/shift/daily.
• Superior leadership skills and strong professional communication and presentation skills.
• Capable of making sound decisions, showing good judgment, and problem-solving effectively.
• Excellent time management and reporting skills.

Qualifications

• Age / Eligibility: Must be 18 or older (due to insurance requirements).
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60 lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments.
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.
• Education: A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience: Installation and merchandising experience. Proficiency with hand and power tool usage. Ability to follow planogram (POG) directives and secondary communication.