Retail Dispenser Part Time

Summary

Dispense completed eyewear, use Lensometer to verify prescriptions, adjust glasses, and perform various tasks including stocking, cleaning, and repairing merchandise.

Responsibilities

• Greet customers in-person and by phone professionally
• Sell lens cleaning kits and offer Money-Back Satisfaction guarantee
• Inspect glasses with Lensometer and provide thorough dispense
• Adjust and repair customer eyewear
• Stock and restock merchandise, clean displays, and follow plan-o-gram
• Process defective, spoiled, and cannibalized frames
• Complete required training programs
• Follow safety rules and standards
• Perform other duties as assigned by management

Requirements

• One year of related experience in optics (preferred)
• High school diploma, GED, or equivalent related job experience
• Communication, interpersonal, and negotiation skills
• Ability to read and interpret insurance forms and prescriptions
• Mental/Physical Requirements: work changing schedules, work inside location, strong organizational skills, speak clearly and effectively, calculate and manipulate numbers/data, read English, problem solve/reason, meet customer expectations, work under stress, work with interruptions and deadlines, follow procedures and instructions, use computer effectively, view computer screen, exhibit empathy in all interactions, bend and stoop continuously, reach above shoulder continuously

Additional Requirements

• Ability to initiate immediate interaction, coordination, and collaboration with team members, clients, and customers

Training Requirements

• Complete company required training within required timelines
• Participate in cross training in all departments as needed

Behavioral Characteristics

• Detail-oriented and well-organized
• Clear and effective communication
• Energetic and self-motivated
• Able to work as a team
• Problem-solving abilities
• Ability to work onsite and participate in interactive meetings

HIPAA & Security Requirements

• Comply with HIPAA as it pertains to PHI
• Adhere to data security guidelines established within the Company’s Privacy & Security Training Program

Equal Opportunity Employer

• Drug-free workplace policy

Compensation

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned. Compensation range for the roles is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.