Jobs · Customer Service · Virginia

Retail Development & Trainer - Guangzhou / Shenzhen

Parfums Christian Dior · Shanghai, VA · 1 wk ago
On-siteCustomer ServiceFull-time

Job responsibilities

  • New BC training
  • To improve BC consultation and selling skill in order to provide better service to the customer.
  • To guide BC and build confidence to BC while working with them in the field.
  • To train BC on novelties in the secondary city.
  • To conduct beauty workshop for the customer.
  • To help sales department on BC evaluation.
  • To maintain and upgrade BC image.
  • To assist national training manager on daily work.

KEY FIGURES

  • Turnover under responsibility: Sales Target & Ranking Target
  • Budget under responsibility: According to Budget Direct report
  • Total headcount supervised: N/A

RELATIONSHIPS

  • Internal: Training & Sales Team
  • External: Relevant Vendors

Team

  • All Team Members

PERSON SPECIFICATION

  • Key Competencies: Action oriented, Drive for result, Creativity, Learning on the fly, Integrity and trust, Customer focus, Priority setting, Good presentation and coaching skills, Be a role model
  • Technical Skills: At least 3 years relevant working experiences or previous experience in cosmetics/fashion-related brand, Good make up skills, Fluent in Mandarin and English and in both written and oral communication, Good PC skills and familiar with Word, Excel, PowerPoint, etc.
  • Profile: University graduate or above

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