Retail Department Manager - Full Time

Essential Duties And Responsibilities

• Drive sales and profitability through customer satisfaction
• Ensure all planograms are executed
• Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels
• Supervise, train, and develop staff in all functions required to run your assigned area
• Ensure all employees provide outstanding customer service to satisfy customer needs
• Be familiar with and enforce all policies and procedures
• Oversee assigned area through effective delegation and management of work, employees, time, and resources
• Maintain working knowledge of products and services
• May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner

Requirements & Qualifications

• 3-4 years of retail experience
• Retail Management experience is preferred
• Flexibility to work any open store hours
• Strong communication and leadership skills
• Highly motivated leader capable of motivating others to achieve company goals
• Excellent Customer Service skills
• Excellent verbal and written communication
• Must possess strong work ethic and interpersonal skills
• Basic computer skills
• Highly organized and detail-oriented
• Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Effectively communicate with customers, in-person and over the phone
• Demonstrate initiative and effective problem-solving skills within the scope of the position
• Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment