Retail department Coordinator

About the role

Homesense at TJX Companies offers opportunities for growth, exploration, and achievement as part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development. Work in global Home Offices, Distribution Centers, or Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, TK Maxx). TJX is a Fortune 100 company and the world’s leading off-price retailer. Location: 281 University Station, Homesense Store 0006, Westwood, MA, USA.

Responsibilities

• Executing receiving and merchandising standards while ensuring Associates process efficiently and effectively, and working as a team.
• Ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
• Role modeling exceptional customer service.
• Creating a positive internal and external customer experience.
• Promoting a culture of honesty and integrity; maintaining confidentiality.
• Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Training and mentoring Associates on established merchandising and processing principles.
• Ensuring merchandise is properly tagged, hung, secured, and coded.
• Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
• Ensuring Associates complete tasks and activities according to store plan; prioritizing as needed.
• Monitoring productivity of team and coaching as necessary.
• Organizing and rotating back stock for easy replenishment.
• Maintaining and upholding merchandising philosophy and signage standards.
• Maintaining all organizational, cleanliness and recovery standards for the backroom area.
• Ensuring compliance with recycling and, where applicable, hazardous waste programs.
• Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates.
• Providing and accepting recognition and constructive feedback.
• Partnering with Management on Associate training needs to increase effectiveness.
• Ensuring adherence to all labor laws, policies, and procedures.