Retail Department Coordinator

About the role

Marshalls at TJX Companies offers a vibrant team environment that embraces diversity, fosters collaboration, and prioritizes development. As part of the TJX family—a Fortune 100 company and the world’s leading off-price retailer—you’ll work in retail stores (Marshalls, TJ Maxx, HomeGoods, Homesense, Sierra, Winners, TK Maxx) or distribution centers, with opportunities to learn, thrive, and make an impact. The position is located at 665 Boston Post Rd, Marshalls Store 0782, Old Saybrook, CT. In addition to an open‑door policy and supportive work environment, TJX strives to provide a competitive salary and benefits package.

Responsibilities

• Execute receiving and merchandising standards while ensuring associates process merchandise efficiently and effectively.
• Work as a team to ensure an excellent customer experience by engaging and interacting with all customers and maintaining a clean, organized store.
• Role‑model exceptional customer service and create a positive internal and external customer experience.
• Promote a culture of honesty and integrity; maintain confidentiality.
• Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Train and mentor associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure associates complete tasks according to the store plan; prioritize as needed.
• Monitor team productivity and coach as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Maintain all organizational, cleanliness and recovery standards for the backroom area.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate accurately and effectively with management and associates when setting and addressing priorities; provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with management on associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• 1 year of retail experience and 6 months of leadership experience.

Benefits

• Associate discount