Retail Customer Service Associate - Full Time

About the role

In the role of Full-Time Retail Customer Service Associate working in Milwaukee, WI you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. You will enhance the tour experience through the sale of branded merchandise at “Miller, The Brewery Shop.” You will create inviting merchandising displays, operate POS Register systems as well as assist in the prepping, tagging, and stocking of all retail merchandise. Successful candidates will consistently maintain and provide a knowledgeable and friendly customer experience while adhering to all MCBC safety protocols. This position reports to the Retail Supervisor.

Responsibilities

• Utilize strong customer service skills to provide an inviting atmosphere for our guests.
• Possess the ability to work well in a diverse, team-oriented environment with strong communication skills.
• Handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.
• Demonstrate strong organizational and time-management skills.

Requirements

• Love a challenge. Complete complex projects quickly and adeptly with your understanding of the business priorities.
• Build relationships and collaborate to get to the desired outcome.
• Take accountability for results – acting with integrity and honoring commitments.
• Have a thirst for learning – always looking for ways to learn and help one another grow.

Benefits

• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization.
• Ability to grow and develop your career centered around our First Choice Learning opportunities.
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources.
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.
• Charitable donations and community involvement – from hitting the streets together to build parks, giving back to the community is part of our culture.

Pay

Starting pay rate: $16.90/hour