Retail Custom Framing

Store position in Spanish Fort, AL focused on building customer relationships and creating custom framing solutions.

Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
• Embrace and execute the "personal designer" approach using Elevated ABC Deliver to build relationships with customers while creating custom framing solutions.
• Deliver sales and production results; complete framing orders with high quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers shop, and ensure a well-merchandised, in-stock store.
• Follow SOPs and support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful even in difficult situations; promote the organization’s vision and values.
• Participate in truck unloading and stocking processes to meet truck standards and budget requirements.
• Operate the cash register and execute cash handling to company standards.
• Acknowledge customers, help locate products, and provide solutions.
• Assist with Omni channel processes.
• Perform other duties as assigned.

Requirements

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred, particularly in selling products and/or services to customers.

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Lifting heavy boxes and frames; accessing high shelves using a ladder or similar equipment.
• If you need help performing these functions, contact your supervisor to engage in the interactive process for reasonable accommodation.

Work Environment

• Public retail store setting focused on customer service; all public areas are climate-controlled, though some stock rooms may not be.
• Some outdoor work, such as retrieving shopping carts or unloading trucks.
• Frame shop contains a glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Benefits

• 401(k) with employer match.
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts and access to partner discount programs.