Retail Coordinator
Spring Valley USA (SV) is a family of businesses spanning fertilizers, logistical assets, lawn and garden retail, and ice melt products. As the business grows, so do acquisition opportunities. Rooted in industry traditions, we prioritize excellent service and foster an entrepreneurial spirit that encourages employees to grow, develop, and showcase their talents.
About the role
We’re seeking a detail-oriented, tech-savvy individual to support our big box retail operations. In this role, you will oversee order accuracy, maintain inventory integrity, and ensure smooth invoicing processes. You’ll collaborate closely with sales and logistics teams, using Business Central as your primary ERP tool, while also engaging with SaaS platforms like GoRamp and SPS Commerce. The ideal candidate is a proactive problem-solver who thrives on efficiency, data accuracy, and teamwork.
Responsibilities
- Order Processing & Management: Accurately input and track orders for big box store clients, ensuring all details—from pricing to delivery terms—are correct and current. Monitor open orders and proactively resolve discrepancies or fulfillment issues.
- Inventory Control: Verify on-hand inventory levels within Business Central to prevent stockouts or overstock situations. Coordinate with warehouse teams to maintain accurate counts and identify variances. Collaborate with the Demand Planner to develop and maintain effective production plans for all Spring Valley site locations. Coordinate with Procurement to ensure raw material availability for customer demand and forecasted needs.
- Invoicing & Reconciliation: Generate and review invoices, ensuring billing aligns with purchase orders and agreed-upon terms. Identify and rectify invoice discrepancies or payment issues promptly.
- Systems & SaaS Tools: Leverage Business Central for day-to-day ERP tasks, including data entry, reporting, and basic troubleshooting. Utilize platforms like GoRamp and SPS Commerce for logistics, EDI transactions, and vendor compliance.
- Cross-Functional Collaboration: Work closely with sales, supply chain, and accounting teams to maintain alignment on orders, inventory, and payment statuses. Communicate with big box clients as needed to ensure smooth order fulfillment and foster positive relationships.
Requirements
- Experience: Prior experience in retail operations, order management, order fulfillment, or supply chain support strongly preferred. Familiarity with big box retail standards is a plus.
- Technical Skills: Proficiency in Microsoft Dynamics 365 Business Central (or a similar ERP system). Comfort with learning new SaaS platforms like GoRamp and SPS Commerce; prior experience is a plus.
- Soft Skills: Exceptional attention to detail and accuracy. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Excellent written and verbal communication skills, with the ability to interface confidently with internal teams and external partners.
Benefits
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Career development and training opportunities.
- Friendly and collaborative work environment.
Working Conditions
This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and printers. The role requires regular sitting, talking, and hearing, as well as frequent use of hands for typing and handling objects. Occasional standing, walking, bending, or reaching may be required. Must be able to lift and/or move up to 15 pounds. May involve occasional visits to the plant floor or warehouse.