RETAIL COORDINATOR

About the role

In the luxury goods markets, JENNIFER TATTANELLI is synonymous with exclusive, excellently designed, artisanally crafted goods of the highest quality and excellent customer service. The Retail Coordinator will support the daily functions of retail stores, ensuring smooth operations and efficient processes. They handle administrative tasks, manage inventory, and act as a liaison between the Store Team and HQ office in Florence. This role is crucial for maintaining consistency in customer experience and upholding company standards. At the end of the first season, based on performance, the Retail Coordinator will be invited for a week of training at our HQ in Florence, Italy.

Responsibilities

• Administrative support: Manage daily office operations, handle communications, maintain documentation
• Inventory and merchandising: Oversee inventory control, order and receive stock, manage custom order projects
• Store support: Coordinate the weekly scheduling process and handle store maintenance issues
• Communication: Serve as the primary point of contact between the store and HQ departments
• Reporting: Prepare and review reports on inventory and store standards for management
• Process improvement: Help implement new customer experience initiatives and create guides for store procedures

Requirements

• 2–5 years of luxury retail experience
• Experience in a retail, operations, or administrative role is preferred
• Experience with inventory management, scheduling, and point-of-sale (POS) systems is beneficial
• Strong organizational and communication skills
• Must be able to work a flexible schedule including weekends when needed
• Good verbal and written communication skills
• Must possess and uphold a friendly, positive, and professional behavior
• Must be able to lift boxes, move selling floor fixtures, and climb stairs

Benefits

• Employee discounts
• Help or transport service
• Training & development

Job Types: Full-time, Part-time