Jobs · Customer Service · New Jersey

Retail Consultant | Aesop Short Hills | Full Time

Aesop · Short Hills, NJ · 3 wk ago
Customer Service$21/hrFull-time

Role Purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For

  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • Ability to consistently introduce Aesop products to clients through hand demonstrations
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilize empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgment and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)

What's On Offer

  • Hourly rate $21.00
  • Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the month
  • Time Off - eligible for vacation, depending on locality eligible for Paid Time Off or Paid Sick Leave (allotments also dependent on local laws)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups Access to Mental Health & Wellness Programs

Employee Benefits

  • Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded.
  • We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organization.

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