Retail Consultant | Aesop Harvard Square | Part Time
Role Purpose
As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
What We Are Looking For
- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- Ability to consistently introduce Aesop products to clients through hand demonstrations
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilize empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- An open mindset and deep curiosity seeking to understand others, listen without judgment and act on diverse perspectives
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
What's On Offer
- Hourly rate $20.50
- Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the month
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups
- Mental Health & Wellness Programs
Employee Benefits
- Hourly rate $20.50
- Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the month
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups
- Mental Health & Wellness Programs
About the Role
Aēsop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations.
Qualifications
We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, founded in 1909 by Eugene Schueller and is home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; presenting wide-ranging opportunities for long-term career growth.
Skills
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.
Benefits
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.
Pay
Hourly rate $20.50
Schedule
This position operates an on-site working pattern.