Retail Closing Associate (Availability 5pm-Midnight)

About the role

At TJ Maxx, you will deliver a highly satisfied customer experience by engaging customers, maintaining a clean and organized store, adhering to operational and loss‑prevention standards, and supporting store recovery. You may be cross‑trained to work in multiple store areas and will model positive store culture through honesty, integrity, and respect. The company promotes an open‑door policy and supportive work environment.

Location: 1412 Greenbriar Pkwy, Ste. 108B, Chesapeake, VA (TJ Maxx Store 0864).

Responsibilities

• Engage and interact with all customers, embodying customer experience principles.
• Maintain a clean and organized store environment.
• Adhere to operational, merchandise, and loss‑prevention standards.
• Accurately ring customer purchases/returns and count change back.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures.
• Accurately process and prepare merchandise for the sales floor.
• Initiate and participate in store recovery as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation.
• Bereavement support.
• 401(k) associate contributions.
• Child care & cell phone discounts.
• Pet & legal insurance.
• Credit union.
• Referral bonuses.
• 401(k) match (for those meeting service/hours requirements).
• Medical/dental/vision coverage.
• Health savings account (HSA).
• Health care FSA.
• Life insurance.
• Short/long term disability.
• Paid parental leave.
• Paid holidays, vacation, sick leave.
• Auto/home insurance discounts.
• Scholarship program.
• Adoption assistance.

Pay

Starting pay range: USD $13.75 to $14.25 per hour; actual starting pay determined by relevant skills, qualifications, and experience.