Jobs · Customer Service · New York

Retail Cashier, Stock & Sales Floor Support - The Shops at SunVet Rack

Nordstrom · Holbrook, NY · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

The Shops at SunVet Rack is seeking enthusiastic and dynamic individuals to join our Nordstrom Rack team. This role offers a unique opportunity to work in a fast-paced retail environment where you will interact with customers and colleagues alike.

Responsibilities

  • Work with the team to ensure the salesfloor stays "runway ready" and is sized and filled in through re-merchandising and straightening throughout the day
  • Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile)
  • Create a smooth fitting room experience by greeting and assisting customers and sorting and returning clothing to the floor
  • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Requirements

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • The ability to work a flexible schedule based on business needs
  • Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Qualifications

  • High school diploma or equivalent
  • Experience in a retail or customer service environment is preferred
  • Ability to work independently and as part of a team
  • Knowledge of basic computer operations and familiarity with point-of-sale systems

Skills

  • Excellent customer service skills
  • Strong organizational and multitasking abilities
  • Ability to work flexible hours
  • Physical stamina and strength

Benefits

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

Pay

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Schedule

Flexible schedule based on business needs

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