Retail Brand Presentation Manager

About the Role

The Retail Brand Presentation Manager is responsible for creating and maintaining compelling retail experiences and visual presentations that elegantly blend engaging product positioning and brand storytelling. This role shapes the physical expression of the Pendleton brand across retail environments by developing store designs, floor plans, seasonal presentations, and visual direction that bring the brand’s heritage, craftsmanship, and product stories to life.

The ideal candidate is a creative, detail-oriented visual leader who understands the importance of balancing brand storytelling with operational execution.

Responsibilities

• Brand Presentation & Retail Experience
  • Direct and manage floor plans, interior & exterior signage, fixturing, merchandising, branded elements, bust forms, and propping.
  • Manage visual elements for all Pendleton stores, including planning, ordering, tracking, delivery, and installation of fixtures, bust forms, display items, branded collateral, window, and in-store graphics.
  • Establish seasonal and monthly refresh cadences for door, window, and floor set presentations for nationwide store implementation.
  • Ensure store-level execution of floor sets aligns with corporate guidance while accommodating unique store footprints to balance fixture placement, traffic flow, wall hardware, visual highlight areas, key franchise destinations, lighting, and displays.
  • Maintain and evolve the visual standards reference manual.
• Store Design & Project Execution
  • Create store designs and floor plans for new and existing stores.
  • Assist with store build-outs by partnering with the in-house operations team and off-site construction companies.
  • Manage budgets for store visual and experiential maintenance, refreshes, and new investments.
  • Oversee visual presentations throughout the corporate office, including windows & lobby areas, seasonal decor, Heritage Hallway, Heritage Collection Museum, and other assigned projects.
• Visual Training & Store Partnership
  • Produce and conduct visual training at various Pendleton store locations, including in-person training, digital and printed handbooks, and virtual sessions.
  • Partner closely with District and Store Managers to provide visual and experiential direction and assistance.
  • Provide guidance and support to store teams to ensure consistent execution of brand standards and compelling customer experiences.
• Core Expectations
  • Deliver brand-right retail environments that effectively communicate Pendleton’s product stories, heritage, and craftsmanship.
  • Establish clear visual direction and seasonal presentation standards for consistent execution across all stores.
  • Partner with management and cross-functional teams to execute visual initiatives and elevate the customer experience.
  • Maintain strong organization, attention to detail, and follow-through across multiple concurrent projects.
  • Balance creative vision with operational execution, adapting to changing priorities and meeting deadlines.
  • Develop and deliver visual training that inspires store teams and supports creative problem-solving at the store level.
  • Ensure corporate and retail visual presentations consistently meet brand standards.

Requirements

• Bachelor’s degree preferred in a visual design field.
• 5-7 years’ experience in visual display and store layout design.
• Awareness of current trends in design, fashion, and culture.
• Strong technical aptitude, including advanced competency in Microsoft Excel and the ability to quickly master new applications and systems.
• Skills in SketchUp are a plus.
• Ability to work a flexible schedule, including evenings and weekends.