Retail Branch Manager: Bethlehem

About the role

We are Fidelity Discount & Deposit Bank, founded in 1902 and recognized regionally and nationally for our exceptional client experience. We are an industry leader, embracing technology and continuously adding new products to best serve our clients. In 2025, our bankers contributed more than 6,200 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets.

Responsibilities

• Lead the branch office in achieving sales and service goals
• Engage in outside sales and client service outreach to current and prospective clients
• Ensure compliance with internal policies and external regulatory requirements
• Organize and direct branch activities, including staff oversight
• Serve as a key retail leader within our organization

Requirements

• Minimum 7 years of experience in banking and/or sales management
• Specialized bank sales and product training preferred
• Strong skills in communication, leadership, sales, and coaching
• In-depth knowledge of retail and business banking products and services
• Solid grasp of banking operations, policies, and PC proficiency

Qualifications

• Passionate about service
• Connected to the Scranton community
• Ready to bring expertise to our team

Skills

• Exceptional customer service
• Effective communication and leadership skills
• Ability to manage multiple tasks and priorities
• Knowledge of retail and business banking products and services

Benefits

• Competitive compensation package
• Flexible work schedule
• Professional development opportunities
• Employee discounts on products and services

Pay

Compensation is competitive and commensurate with experience.

Schedule

Hours are flexible to accommodate your needs.

Benefits

• Health insurance
• Retirement savings plan
• Employee assistance program
• Discounts on products and services

Fidelity is an Equal Opportunity Employer

We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.