Retail Branch Manager

About the role

The Retail Branch Manager I position at Woodforest National Bank is responsible for driving sales, fostering customer relationships, and managing a team to achieve branch goals.

Responsibilities

• Achieve branch sales and revenue goals by identifying, marketing, and recommending banking products and services.
• Create a positive culture and drive sales and service initiatives.
• Recruit, train, retain, and motivate staff to meet profitability, sales, customer experience, compliance, and growth objectives.
• Grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and reputation by greeting, engaging, and developing relationships with retail partners and customers.
• Lead a technology-driven customer experience and develop innovative strategies to grow and retain customer relationships.
• Participate in community engagement efforts with a Community Development Relationship Manager.
• Inspire and lead team members to reach their full potential.
• Perform additional duties as assigned.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience, or a Bachelor’s degree and 3 years of relevant and transferrable experience.
• 1 year of experience leading and directing the activities of a sales team.
• Previous instore banking experience preferred, but not required.
• Positive and engaging personality.

Benefits

Woodforest offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time schedule with occasional travel up to 50%.

Working Conditions

Standing most of the time, may involve walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.