Retail Boutique Manager - Atlanta

About the role

Lead our talented team of Bridal Stylists in our Atlanta Boutique, creating unforgettable experiences for brides-to-be and helping them find their dream gowns. As a Boutique Manager, you will drive sales, ensure operational excellence, and act as a brand ambassador for Grace Loves Lace, the world leader in innovative, modern bridal.

Responsibilities

• Lead a high-performing team of stylists by role-modeling expected behaviors and styling brides daily
• Ensure the operational and sales performance of the showroom meets or exceeds expectations
• Deliver a unique and exceptional experience for brides through effective multitasking and team leadership
• Drive team sales KPIs with a strong focus on customer service
• Manage leave, rosters, and showroom operations to maintain smooth daily functions
• Oversee stock management, inventory processes, and accurate recording of stock items
• Prioritize and delegate tasks while maintaining a high level of customer service
• Build and maintain strong relationships with customers from consultation to sale
• Use technology to communicate with brides, process sales, and engage in social media for brand promotion
• Manage appointment scheduling, data entry, and general showroom/housekeeping issues
• Work consistent weekend days during peak times

Requirements

• At least 2–3 years of retail management or leadership experience in a related field
• Proven track record in achieving sales results and exceeding KPIs individually and as a team
• Experience in luxury fashion, wedding, or bridal industry is highly regarded
• Demonstrated ability to lead, train, and develop a team
• Strong business acumen and financial decision-making skills
• Experience with stock management, inventory processes, and stock counts
• Ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment
• Impeccable presentation, written, and verbal communication skills
• Ability to learn quickly and retain information about new and existing styles
• Highest standard of attention to detail
• Intermediate to advanced administration and IT skills (Microsoft Office, iPad; NetSuite experience advantageous)
• Unlimited working rights in the U.S. and ability to provide two recent, relevant referees

Schedule

Full-time, Thursday–Monday (regular days off on Tuesday and Wednesday), including weekends.

Benefits

• Competitive employer contributions on Health Insurance Plan for eligible employees
• 30%–50% product discounts for you, your direct family, and friends
• Company-sponsored 401K Plan
• Paid Parental Leave Scheme
• Generous commission and bonus plan
• Global career development and progression opportunities
• Attractive paid annual leave (paid time off) entitlements
• 10 days of paid sick leave per annum (pro-rated for part-time employees)
• Company-supported Employee Assistance Program with confidential counseling services
• Work with a passionate, driven team in a beautiful, peaceful, and luxurious boutique setting
• Ethical and sustainable brand values
• Continued development support and learning opportunities