Retail Bike Technician
Overview
The Bike Technician is a technically focused role centered around providing a differentiated customer experience specifically to cyclists. The Bike Tech is responsible for building and repairing bicycles according to established procedures. This individual will pull from personal experiences and industry research and trends to provide strong product recommendations that align to the customer's needs. Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department.
Uphold company standards for merchandise presentation. Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity. Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions. Achieve sales goals through selling bikes and related merchandise.
Requirements
- Maintain confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across the store.
- Performs other tasks as assigned by management.
Qualifications
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
Skills
- Technical skills in bicycle repair and assembly
- Strong interpersonal and communication skills
- Knowledge of cycling trends and products
- Ability to build and maintain customer relationships
Benefits
- Targeted Pay Range: $15.50 - $24.25
- Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered.
- DICK'S Sporting Goods complies with all state paid leave requirements.
- We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
Pay
Targeted Pay Range: $15.50 - $24.25. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered.
Schedule
Not specified