RETAIL BARISTA

Essential Duties

• Affords assistance in the preparation, sale, and distribution of food and beverage items at all retail areas serviced by Food and Nutrition Services, with a focus on Starbucks.
• Stocks, sorts, and stores food, supplies, dishes, and other items used by the department.
• Performs accurate cash handling functions as assigned.
• Ensures accurate charging for all items, for every guest, for every transaction.
• Cleans and sanitizes equipment, work, and storage areas thoroughly and accurately.
• Disposes of trash, refuse, and recycling.
• Maintains standards for quality, safety, sanitation, and communication.
• Adheres to all safety practices and procedures.
• Engages in positive and proactive communication with co-workers, guests, patients, and other Caregivers.
• Contributes to and supports Goals and Objectives of Food and Nutrition Services and the Health System.
• Maintains hospital standards through speech and action, leading by example to support and demonstrate ICARE values.
• Demonstrates and encourages exceptional customer service.
• Adheres to the established dress code and standards for personal appearance and hygiene.

Job Requirements

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
• Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
• Role models behaviors that value the diversity of our caregivers, patients, and customers and supports creating an environment that is inclusive, welcoming, and respectful.
• Communicates with patients, families, and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
• Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
• Previous food service experience (preferred).
• Previous patient care experience (preferred).
• High School Diploma or GED or Certificate of Achievement as an Adult Education High School Equivalency.
• Demonstrated high standard of service skills, self-motivation, problem-solving, and time management.
• Demonstrated advocacy of Food and Nutrition Services and the Health System.
• Demonstrated commitment to job through past performance, attendance, contribution of ideas, cooperation with co-workers, supervisors, and customers.
• Demonstrated ability to learn new and multiple tasks and to operate with minimal supervision.
• Demonstrated written, verbal, and communication skills.
• Demonstrated knowledge and flexibility in varied aspects of food service, including safety and quality.
• Proactive approach to problem-solving.
• Willingness to take ownership of projects and assignments.
• Ability to maintain composure when busy and during times of increased stress.
• Attention to detail.
• Demonstrated ability to listen, take direction, and respond productively to constructive criticism.

Requirements

• Status: Part-time
• Benefits Eligible: Per Diem, Full-time
• Facility: Sparrow Hospital

Job Family

• Service/Support/Skilled Maintenance