Retail Attendant

Welcome to Pyramid Global Hospitality, where people come first. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we provide ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

About Our Property

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service.

What You Will Have an Opportunity To Do

• Retail Attendant, Dellshire Resort

Where imagination, wonder, and togetherness come to life in extraordinary style. Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection. The Retail Attendant provides outstanding guest service and sales support in Dellshire Resort’s retail outlets. This position is responsible for processing purchases accurately, maintaining an organized and welcoming store environment, and assisting guests in finding merchandise that enhances their Dellshire Resort experience. The Retail Attendant embodies Dellshire’s commitment to luxury service and friendly hospitality by creating memorable shopping interactions for every guest.

Why You’ll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You’ll Do

• Greet all guests warmly and provide prompt, courteous assistance.
• Operate point-of-sale (POS) systems accurately for all cash, credit, and resort charge transactions.
• Handle all cash and credit card procedures in accordance with resort policies.
• Maintain awareness of store promotions, resort amenities, and merchandise offerings to assist guests effectively.
• Restock shelves, displays, and inventory as needed to ensure store readiness.
• Keep retail areas clean, organized, and visually appealing at all times.
• Monitor merchandise for damage or misplacement and report issues to leadership.
• Support team members in receiving shipments, tagging items, and organizing back stock.
• Answer guest questions regarding products, pricing, or resort locations with professionalism.
• Follow all loss prevention and security procedures.
• Uphold Dellshire Resort’s standards of appearance, communication, and guest engagement.
• Aid in store opening and closing duties, including reconciling cash drawers.

Who You Are

• Previous retail, cashier, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to perform accurate cash-handling and basic math functions.
• Dependable, professional, and guest-service oriented.
• Must be comfortable working in a fast-paced environment with high guest interaction.
• Proficiency with POS systems preferred.
• Must be available for flexible scheduling including evenings, weekends, and holidays.
• High school diploma or equivalent required.

Note

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.